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Privacy Policy
Effective Date: May 10, 2026
Tangled Willow Press (and its imprint, Tumbleberry Tales) is the owner and operator of TangledWillowPress.com, CharissaStastnyBooks.com, and TumbleberryTales.com. As the parent company, Tangled Willow Press acts as the data controller for your personal data across all of our websites. We are committed to protecting your privacy and ensuring your information is handled with confidentiality and security. Please read this policy carefully before using our websites.
1. Information We Collect
We collect information to operate our business and provide you with a high-quality experience.
Automatically Collected Information (Device Information): When you visit our site, we automatically collect data regarding your device, web browser, IP address, time zone, and cookies. We also track the pages you view, products you browse, and referring search terms. This helps us understand how our site is used and identify potential abuse.
Information You Provide: When you purchase a book, subscribe to our newsletter, or fill out a contact form, we collect the details you voluntarily share, such as your name, email address, shipping/billing address, and other contact details necessary to fulfill your requests.
2. How We Use Your Information
We use the information we collect for the following purposes:
Fulfilling Orders: To deliver your digital files or process your physical book orders.
Communication: If you opt-in to our newsletter, we use your email to send updates on new releases and press news. You can unsubscribe at any time using the link at the bottom of each email.
Analytics and Marketing: We use cookies and similar tracking technologies (such as the Pinterest Tag) to analyze how you interact with our site and to improve our marketing efforts.
Security: We use your information to prevent fraud and ensure a safe, reliable shopping experience.
Payment Processing: We do not store your full credit card numbers on our servers. Payment processing for purchases is handled securely by our third-party payment processors (Payhip/Stripe), which use industry-standard encryption.
3. Children’s Privacy
Tangled Willow Press creates content for children, but our websites and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us at charissa@charissastastnybooks.com so we can immediately delete that data.
4. Your Rights
Regardless of your location, we aim to honor the rights concerning your personal data, which include:
The right to be informed about how we use your data.
The right to access the data we hold about you.
The right to request rectification (correction) of inaccurate data.
The right to request erasure of your data.
The right to restrict or object to processing.
The right to data portability.
If you would like to exercise any of these rights, please contact us using the information provided below.
5. Links to Other Websites
Our websites may contain links to external sites not owned or controlled by Tangled Willow Press. We are not responsible for the privacy practices of those third parties. We encourage you to be aware when you leave our website and to read the privacy statements of every website you visit.
6. Information Security
We secure the information you provide on servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards. However, please be aware that no data transmission over the Internet can be 100% guaranteed.
7. Legal Disclosure
We respect your privacy and only share your data when absolutely required by law (such as to comply with a subpoena or government request) or when we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, or to investigate fraud.
8. Contact Information
If you would like to contact us to understand more about this Policy or wish to contact us concerning your Personal Information, please reach out to us at:
Tangled Willow Press
P.O. Box 1005
Salem, Utah 84653